At Ruby Rose, we care deeply about privacy. This policy sets out the basis on which personal information about you may be collected and use on our website and our Facebook page. By using our site and interacting with us on social media and purchasing items you are accepting and consenting to the terms of this policy.
What type of information do we collect?
When you visit our site, we automatically receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, purchase history and some of the cookies that are installed on the device you are using to browse our site. “Cookies” are identified as data files that are placed on your device or computer and often include an anonymous exclusive identifier. For more information about cookies, and how to disable cookies, please visit: http://www.allaboutcookies.org. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
How do we store, share and disclose your site visitors’ personal information?
Ruby Rose Boutique hosted on the DotGo.uk platform. DotGo.uk provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through DotGo.uk’s data storage, databases and the general DotGo.uk applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by DotGo.uk and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we contact our visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact us by emailing: firstname.lastname@example.org or send us mail to:
Ruby Rose Boutique
47 Lee Lane
The Sites and App are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under 13 do not use the Sites, App or provide any information about yourself including without limitation your name, address, email address or any screen name or user name you may use. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe that we may have any information from or about a child under 13, please contact us at the address below.